Shipping policy
Effective Date: April 7, 2026
Thank you for shopping with Xorvia (https://xorvia.shop). This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order is processed, it will be shipped promptly
Shipping Time
- Standard Delivery (United States): 7–12 business days
- Delivery times may vary depending on your location and external factors
Shipping Costs
- Shipping fees (if applicable) will be calculated and displayed at checkout
- Any promotional free shipping offers will be clearly stated on the website
Shipping Area
- We currently ship within the United States
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email
- You can use this tracking number to monitor your shipment status
Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
- Weather conditions
- Carrier issues
- High order volume
- Incorrect shipping information
We appreciate your patience in such situations.
Incorrect Address
- Please ensure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect addresses provided by the customer
Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the shipping carrier first
- If you still need help, contact us and we will assist you
Contact Us
If you have any questions about shipping:
- 📧 Email: support@xorvia.shop
- 📞 Phone: +1 980 332 8455
- 📍 Address: Xorvia, 13855 Stage Coach Ln, Victorville, CA 92392, United States
