Privacy policy

Last Updated: June 2026

At Xorvia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

When you use our website, place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party providers)

  • Order history and transaction details

  • Customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages visited and time spent on the website

  • Referring websites and links clicked

This information helps us improve website functionality, security, and customer experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping notifications

  • Communicate regarding products, services, and promotions

  • Improve website performance and user experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal and regulatory obligations

  • Maintain internal business records

Payment Information

For security purposes, Xorvia does not store complete credit card or payment card details on its servers.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security measures.

Available payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance user experience.

Cookies may be used to:

  • Remember customer preferences

  • Maintain shopping cart functionality

  • Analyze website traffic and performance

  • Improve security

  • Personalize website content

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain features of our website.

Sharing Your Information

We do not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics providers

  • Fraud prevention services

  • Customer support platforms

These providers may access information only as necessary to perform services on our behalf and are required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Resolve disputes

  • Comply with legal obligations

Information that is no longer required may be securely deleted or anonymized.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Object to certain processing activities

  • Request information about how your data is used

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Xorvia
14400 Bear Valley Rd Ste 735
Victorville, CA 92392
United States

Email: support@xorvia.shop

Phone: +1 980 332 8455

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)