Payment Policy
Last Updated: June 2026
At Xorvia, we are committed to providing a secure, reliable, and convenient checkout experience for all customers.
Accepted Payment Methods
We currently accept the following payment methods:
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
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Shop Pay
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Apple Pay
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Google Pay
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PayPal
Available payment methods may vary depending on your location and device.
All payments must be successfully completed at the time of purchase before an order can be processed and shipped.
Secure Payments
The security of your personal and financial information is important to us.
All transactions are processed through trusted third-party payment providers using industry-standard encryption, secure payment gateways, and fraud protection technologies.
For security reasons, Xorvia does not store complete credit card, debit card, or payment account information on its servers.
Payment Verification
To help prevent fraud and unauthorized transactions, certain orders may require additional verification before processing.
If additional verification is needed, our customer support team may contact you using the information provided during checkout.
Failure to provide requested verification information may result in order delays or cancellation.
Currency
All prices displayed on our website are shown in the currency indicated during checkout.
Applicable taxes, fees, and shipping charges (if any) will be displayed before payment is completed.
Customers are responsible for any currency conversion fees, bank charges, or international transaction fees imposed by their financial institution.
Order Confirmation
After a successful payment has been received, you will receive an order confirmation email containing:
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Order number
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Purchased items
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Billing information
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Shipping information
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Payment summary
If you do not receive an order confirmation email, please check your spam or junk folder before contacting customer support.
Payment Issues
If your payment is declined or cannot be processed, please:
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Verify that your payment information is correct.
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Confirm sufficient funds are available.
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Contact your bank or payment provider.
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Try an alternative payment method.
Orders will not be processed until payment has been successfully completed and verified.
Refunds
Approved refunds are issued to the original payment method used during purchase.
We do not issue refunds through alternative payment methods.
Refunds are generally processed within 5–10 business days after approval.
Depending on your bank, card issuer, or payment provider, additional processing time may be required before the funds appear in your account.
For complete refund details, please review our Return & Refund Policy.
Fraud Prevention
To protect our customers and business from fraudulent transactions, we reserve the right to:
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Review suspicious orders
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Request identity or payment verification
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Refuse or cancel transactions suspected of fraud
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Limit or restrict purchases where necessary
Any canceled payment due to fraud prevention measures will be refunded when appropriate.
Contact Information
Xorvia
14400 Bear Valley Rd Ste 735
Victorville, CA 92392
United States
Email: support@xorvia.shop
Phone: +1 980 332 8455
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
